At Solverix shpk, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website or use our services.
Effective Date: March 12, 2025
Company: Solverix shpk
Email: info@thesolverix.com
1. Information We Collect
We may collect the following types of personal and business-related data:
Name, company name, email address, phone number
Billing and payment information
Project or business requirements shared during consultations
Technical data such as IP address, browser type, and usage logs
Communication records (emails, contact forms, or support requests)
We collect this information through website forms, cookies, analytics tools, and direct communication.
2. How We Use Your Information
Your data is used for the following purposes:
To provide, maintain, and improve our services
To communicate with you regarding inquiries, projects, and support
To issue invoices and process payments
To analyze usage and performance for internal improvements
To comply with legal and contractual obligations
3. Data Sharing and Disclosure
We do not sell or rent your personal data to third parties. However, we may share data with:
Trusted third-party service providers (e.g., cloud hosting, email platforms) strictly for business operations
Legal authorities if required by law or court order
Partners involved in delivering the agreed-upon services (under NDA or strict confidentiality terms)
4. Data Storage and Security
We take data security seriously. Your data is stored securely on encrypted servers located within the European Economic Area (EEA) or other GDPR-compliant jurisdictions.
We implement appropriate technical and organizational measures to prevent unauthorized access, loss, misuse, or alteration of your information.
5. Your Rights
Under applicable data protection laws (such as the EU GDPR), you have the right to:
Access and receive a copy of your personal data
Request correction or deletion of your data
Object to or restrict processing in certain cases
Withdraw consent where applicable
File a complaint with a supervisory authority
To exercise your rights, contact us at info@thesolverix.com.
6. Cookies and Analytics
Our website uses cookies and third-party analytics tools (e.g., Google Analytics) to improve user experience and track website performance.
You may manage cookie preferences through your browser settings.
7. Data Retention
We retain your personal data only as long as necessary to:
Provide the services requested
Comply with legal or accounting requirements
Support future service improvements or customer needs
8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.” We encourage you to review it regularly.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:
Solverix shpk
Email: info@thesolverix.com
Phone: +355 69 709 3808