Terms & conditions

Terms & conditions

Terms & conditions

Welcome to Solverix shpk! These Terms and Conditions ("Terms") outline the rules and regulations for the use of Solverix shpk’s website and services. By accessing or using our website and services, you agree to comply with and be bound by these Terms.

 

1. Definitions

"We," "Us," "Our": Refers to Solverix shpk
"Client" or "You": Refers to the individual or entity accessing our services
"Services": Refers to the professional solutions provided by Solverix shpk, including but not limited to:

  • Data Analytics & Business Intelligence

  • Advanced Data Solutions

  • Cloud & System Administration Infrastructure

  • Digital Solutions & AI Integration

  • Customer-Centric Support & Service Excellence

 

2. Services

Solverix shpk delivers tailored, end-to-end services designed to empower businesses through data, automation, and infrastructure optimization. Our services include:

  • Workflow and data process analysis

  • Development and deployment of AI and automation solutions

  • Business intelligence dashboard design and integration

  • Cloud infrastructure setup, management, and optimization

  • Technical support and customer experience solutions

Details of each engagement, including deliverables, pricing, and timelines, will be outlined in a separate project agreement or service proposal.

 

3. User Responsibilities

By using our services, you agree to:

  • Provide accurate, timely, and complete information needed to execute the project

  • Use all delivered solutions in compliance with applicable laws and ethical standards

  • Not misuse, modify, or reverse-engineer any part of the provided services

 

4. Payment Terms

Unless stated otherwise in your agreement:

  • Invoices are issued at the start of each project phase

  • Payments are due within 15 days of invoice receipt

  • Late payments may incur interest at a rate of 1.5% per month on the outstanding balance

 

5. Intellectual Property

All intellectual property rights related to solutions created by Solverix shpk remain the property of Solverix shpk until full payment is received.

Upon complete payment, the client will be granted a non-exclusive, non-transferable license to use the delivered assets for their intended business purposes.

 

6. Confidentiality

Both parties agree to maintain confidentiality regarding any sensitive information shared during the course of the project, including but not limited to business data, internal processes, and technical documentation.

 

7. Limitation of Liability

Solverix shpk is not liable for:

  • Indirect, incidental, or consequential damages resulting from the use of our services

  • Damages arising from client misuse, third-party interference, or unauthorized alterations

  • Service disruptions caused by events outside our control, such as natural disasters, internet outages, or cyberattacks

 

8. Termination

Either party may terminate the agreement with 14 days' written notice. Upon termination:

  • The client must pay for all work completed up to the termination date

  • Solverix shpk will provide all deliverables that have been completed and paid for

 

9. Modifications

Solverix shpk reserves the right to update these Terms and Conditions at any time. Significant changes will be communicated in writing or via email. Continued use of our services following such updates implies your acceptance of the revised Terms.

 

10. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of the Republic of Albania. Any disputes will be subject to the exclusive jurisdiction of the courts in Tirana, Albania.

 

11. Contact Us

If you have questions regarding these Terms, please contact us:

Email: info@thesolverix.com
Phone: +355 69 709 3808